How many 311 noise complaints have been made about 554 West 28th Street?

NYC 311 recorded 1 noise-related complaints about 554 West 28th Street, Manhattan in the last 12 months, 0 in the last 90 days, and 55 since January 2020. Counts cover complaints about bars, clubs and restaurants that 311 routed to the NYPD.

What happens after someone files a 311 noise complaint about a bar or restaurant?

311 sends commercial noise complaints about bars, clubs and restaurants to the NYPD. After the police respond, an outcome is recorded, such as police took action, no further police action, or condition not observed on arrival. The outcome describes the police response to that one report. It is not a finding about the business.

How current is this data, and can a complaint be wrong?

The data comes from NYC Open Data and is refreshed daily with about a 1 day delay (last updated Oct 22, 2026). 311 complaints are unverified reports from the public, and the data can contain errors. If something on this page looks wrong, use the Request a correction link.

311 Noise Complaints at 554 West 28th Street, Chelsea, Manhattan

554 West 28th Street, Manhattan, NY 10001 · Community Board 4 (Chelsea / Clinton)

Data through Oct 21, 2026 · Source: NYC 311 Open Data (NYPD-routed)

In the last 12 months there were 1 noise-related 311 complaints at 554 West 28th Street, 0 of them in the last 90 days. Down 100% vs the prior 90 days. Police took action on 42% of the complaints recorded in the last 24 months.

Data from NYC 311, updated daily (about 1 day delay). Last updated Oct 22, 2026. Complaints in this data run through Oct 21, 2026.

311 complaints at a glance

0Last 30 days
0Last 90 days
1Last 12 months
55All complaints on recordJan 1, 2020 to Oct 21, 2026
-100% 90-day trend Down 100% vs the prior 90 days

Most recent 311 complaint at this address: Apr 26, 2026. "Last 30 days", "Last 90 days" and "Last 12 months" count back from Oct 22, 2026. Complaint dates are New York City time.

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Complaints per month, last 24 months (Nov 2024 to Oct 2026)

Amber bar: the month in progress. Counts are 311 complaints, not confirmed incidents. Shows 19 of the 55 complaints on record; the other 36 were filed before November 2024. A month with no bar had no 311 complaints at this address.

What the complaints were about and how police responded

Based on the 19 311 complaints recorded from November 2024 to now.

Type of noise reported

Loud Music/Party12 · 63%
Banging/Pounding5 · 26%
Loud Talking2 · 11%

Police response recorded by 311

Police took action8 · 42%
No further police action1 · 5%
Condition not observed on arrival10 · 53%
Other / no outcome recorded0 · 0%

Median time for 311 to close a complaint: 1 h 3 min (19 closed).

When complaints were filed

Most were filed between 7 PM and 11 PM (58% of complaints in the last 24 months), and Sunday was the busiest day. Darker cells mean more complaints. Times are New York local time.

How this compares nearby

Over the last 12 months this address had more 311 noise complaints than about 26% of the venues in Manhattan Community Board 4 (Chelsea / Clinton) that had at least one complaint.

Closest venues with recent complaints

530 West 27th Street 0 in 90 days · 88 m
518 West 27th Street 8 in 90 days · 99 m
517 West 27th Street 0 in 90 days · 99 m

Most recent 311 complaints

The 10 most recent 311 noise complaints at this address
Date	Time	Type of noise	Police response
Apr 26, 2026	7:50 AM	Banging/Pounding	Condition not observed on arrival
Jun 1, 2025	9:28 PM	Loud Music/Party	Police took action
May 11, 2025	10:09 PM	Loud Music/Party	Police took action
Apr 20, 2025	10:44 PM	Loud Music/Party	Police took action
Apr 20, 2025	9:30 PM	Loud Music/Party	Police took action
Apr 20, 2025	3:16 AM	Banging/Pounding	Condition not observed on arrival
Apr 19, 2025	2:41 AM	Banging/Pounding	Condition not observed on arrival
Apr 13, 2025	7:51 PM	Banging/Pounding	Condition not observed on arrival
Mar 15, 2025	7:36 PM	Loud Talking	No further police action
Dec 28, 2024	2:26 AM	Banging/Pounding	Condition not observed on arrival

The full 24-month dated log is included in the Hearing Report.

Keep watch on this address

Alerts are sent daily when a new 311 complaint appears in the data. The data runs about 1 day behind.

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Questions about this data

Source: NYC Open Data, 311 Service Requests (complaint type Noise - Commercial, location type Club/Bar/Restaurant). Counts are 311 complaints, which are unverified reports. Request a correction.