// HAVE QUESTIONS? WE'VE GOT YOU COVERED.
Get instant answers about our NYC property violation monitoring service.
Absolutely! As the primary account owner, you'll receive comprehensive notifications for your entire property portfolio. You can also add up to four additional recipients per property (total 5 including you) to receive alerts — perfect for building managers, maintenance staff, or other key personnel.
Our advanced monitoring system conducts comprehensive scans across 10+ data sources and all five boroughs of NYC, with each property being checked approximately every 60 minutes across D.O.B., ECB, HPD, FDNY, 311, permits and additional datasets such as DOB NOW, OATH, HPD Litigation and AEP. This ensures you're always up‑to‑date with any changes or new violations from any NYC agency.
Your protection begins instantly upon property registration! Our system starts monitoring your property across all 7 data sources right away, though in some cases, it may take up to 24 hours for our database to fully sync with all NYC agency systems (D.O.B., ECB, HPD, FDNY, 311) and begin comprehensive tracking.
Rest assured - silence is golden! While you can always verify your property's status directly through the D.O.B. website for peace of mind, no alerts typically means your property is in good standing with no active violations or complaints.
We offer three plans with flexible monthly or yearly billing:
Starter: 7‑day free trial → then $14.99/month or $144/year (Save $36). Up to 2 properties. 10+ NYC datasets. Real‑time email alerts only.
Pro: $49.99/month or $480/year (Save $120). Up to 50 properties. 10+ NYC datasets. Email, text message, and AI voice alerts; .ics sync for OATH; DOB NOW diffs; HPD Litigation & AEP badges.
Enterprise: $129.99/month or $1,248/year (Save $300). Up to 25 properties (need more? contact us). Priority support, SLA, onboarding assistance, advanced reports.
💰 Save 20% with yearly billing on all paid plans!
We monitor 10+ comprehensive data sources: D.O.B. building violations, ECB violations, HPD Housing Code violations, 311 service requests, FDNY incidents, Stop Work Orders, Building Permits, DOB NOW Approved Permits, OATH Case Status, HPD Housing Litigation, and HPD AEP. This provides complete oversight across all major NYC agencies affecting your property.
Absolutely! You can upgrade to Pro (adds text message and AI voice alerts + increases to 10 properties) or to Enterprise (up to 25 properties, all alert types) at any time. You can also add more properties within your plan limits. We'll calculate the price difference at the time of upgrade, and your new rate will be effective immediately.
While uncommon, this can occur in urgent situations where inspectors are dispatched immediately. Sometimes there's a brief delay between an inspection and when the complaint appears in the agency databases. Remember: Our service is designed to give you advance notice when possible across all 7 data sources, but it can't prevent unannounced inspections - it's meant to help you stay informed and prepared.