Getting started is straightforward - just create your account and enter your NYC property details including the street address and borough. Once registered, our system automatically begins scanning 7 critical NYC databases including D.O.B. violations, ECB violations, HPD Housing Code violations, 311 service requests, FDNY Fire Code violations, Stop Work Orders, and Building Permits to ensure comprehensive monitoring of your property.

Our notification system delivers instant updates based on your plan: Free plan includes email alerts (24h batch), while Pro and Enterprise plans include real-time email, SMS notifications, and AI voice alerts. Each alert contains comprehensive details about the violation or complaint, including the specific property address, violation type, agency issuing the notice, and recommended next steps. This ensures you're fully informed and can prioritize your response effectively across all NYC agencies.

Absolutely! As the primary account owner, you'll receive comprehensive notifications for your entire property portfolio. Additionally, you can authorize up to four team members per property to receive alerts, perfect for keeping your building managers, maintenance staff, or other key personnel in the loop.

Our advanced monitoring system conducts comprehensive scans across all 7 data sources and all five boroughs of NYC, with each property being checked approximately every 60 minutes across D.O.B., ECB, HPD, FDNY, 311, and permit databases. This ensures you're always up-to-date with any changes or new violations from any NYC agency.

Your protection begins instantly upon property registration! Our system starts monitoring your property across all 7 data sources right away, though in some cases, it may take up to 24 hours for our database to fully sync with all NYC agency systems (D.O.B., ECB, HPD, FDNY, 311) and begin comprehensive tracking.

Rest assured - silence is golden! While you can always verify your property's status directly through the D.O.B. website for peace of mind, no alerts typically means your property is in good standing with no active violations or complaints.

We offer three plans: Free ($0/month) - 1 property with email alerts (24h batch); Pro ($84/month) - up to 50 properties with real-time email, SMS, and AI voice alerts; Enterprise ($299/month) - unlimited properties with all Pro features plus dedicated support and API access.

VIEW DETAILED PRICING

We monitor 7 comprehensive data sources: (1) D.O.B. Building violations, (2) ECB Environmental violations, (3) HPD Housing Maintenance Code violations, (4) 311 Citizen service requests and complaints, (5) FDNY Fire Code violations and safety issues, (6) D.O.B. Stop Work Orders, and (7) Building Permits and construction applications. This provides complete oversight across all major NYC agencies affecting your property.

Absolutely! You can upgrade from Free to Pro (adds real-time alerts, SMS and AI voice alerts + increases to 50 properties) or to Enterprise (unlimited properties with all alert types) at any time. You can also add more properties within your plan limits. We'll calculate the price difference at the time of upgrade, and your new rate will be effective immediately.

While uncommon, this can occur in urgent situations where inspectors are dispatched immediately. Sometimes there's a brief delay between an inspection and when the complaint appears in the agency databases. Remember: Our service is designed to give you advance notice when possible across all 7 data sources, but it can't prevent unannounced inspections - it's meant to help you stay informed and prepared.

// HAVE QUESTIONS? WE'VE GOT YOU COVERED.

STAY INFORMED

// GOT ANOTHER QUESTION?